The average American spends about 23 hours and 36 minutes on cleaning and housework every month. That’s time you could spend with your loved ones instead! In fact, nearly 70% of people feel they miss out on quality time with family because of housework.
Instead of spending time cleaning, consider hiring professional cleaners. They’ll ensure your home is spotless year-round.
Not sure who to hire? Read on to discover the seven questions you should ask to find the best cleaning company today!
1. How Long Have You Worked in the Industry?
There are now over 1,136,000 businesses in the janitorial services industry. If you want to find the best cleaners in your area, look for an experienced team.
Determine how long each business has run and operated. Consider how long they’ve worked in the area, too. A long-established business has likely gained its footing in the industry.
These teams likely have an efficient process in place for helping their clients.
A new business, on the other hand, might need to work out kinks in their operations. They might make costly mistakes while working on your home. They might even take shortcuts that can impact the quality of the services you receive.
You can learn more about each professional cleaning company on your list by visiting their website. Check their Better Business Bureau listing, too.
Some companies appear overnight, take your money, and disappear. A company with a long, professional history won’t let you down. You can find peace of mind in hiring an experienced business.
Consider how long the owners have run and operated their business as well. Their experience in the industry can further benefit your customer experience.
Determine if the company is affiliated with any professional organizations, too. Otherwise, ask if they’ve won any accreditations or awards in the past. These companies strive to offer the best possible services to their clients.
2. Are You Licensed and Insured?
As you search for “professional cleaners near me,” make sure each company on your list has the proper paperwork in order. Confirm that the company has an up-to-date license. Look for proof of documents related to:
- Worker’s compensation
If their coverage isn’t up-to-date, remove the company from your list.
An insured business will have your best interests in mind if there’s an incident. They won’t expect you to pay out of pocket if there’s an accident. You won’t have to cover damages or thefts, either.
Otherwise, ask the professional cleaners what happens if someone is injured while working on your property. Make sure their worker’s compensation insurance will handle the situation.
Finding a company that won’t hold you liable after an incident can give you peace of mind.
3. Can You Provide References?
Every business will try to convince you that they employ the best cleaners in town. You don’t have to take them at face value. Instead, ask each company for references and reviews.
Try to speak with at least three of their long-standing clients. Then, ask each client about their experience working with the cleaning company. Draft a list of questions you want to ask, such as:
- Is the team experienced and knowledgeable
- Do they always arrive on time
- Have you encountered any problems
- How did they fix the problem
- What services do you request
- Are you satisfied with the quality of services you’ve received
Otherwise, look online for client reviews.
First, check the company’s website for a testimonials page. Check the cleaning company’s Better Business Bureau and Google Business listing, too. Read a handful of reviews from each site.
Look for a professional cleaning company that’s already won the respect of local homeowners. You can feel confident choosing a business that already has a strong reputation. These cleaning companies will strive to maintain that reputation by offering the best possible services.
4. What Services Do You Provide?
As you begin narrowing down your options, ask each company about the different cleaning services they provide. Make sure their services align with your needs and goals. For example, you might need:
- Move-in cleaning services
- Move-out cleaning services
- Post-construction cleaning services
- Top-to-bottom deluxe cleaning services
Determine what the company’s services entail. For example, top-to-bottom cleaning services might include cleaning:
- Ceiling fan blades
- Light fixtures
- Blinds and shutters
- Moldings and woodwork
If the company doesn’t offer the specific services you need, remove them from your list.
5. How Do You Vet Your Staff?
Determine how the cleaning company vets their staff as well.
For example, do they hire contract workers or employees? Employees usually undergo vigorous training. Regardless of the answer, make sure the company completes vigorous background checks.
You can feel confident about letting professional cleaners into your home after learning they’ve completed a thorough vetting process. Meanwhile, their training and experience will ensure they’re capable of meeting your goals.
6. Can You Provide a Quote?
Request a quote from three different cleaning companies on your list. Ask what’s included with each company’s estimate. Request a quote for any additional services you’re considering, too.
Then, compare your options. Does one company’s quote appear higher than the other? Determine what additional services they’re offering that are causing the price difference.
Don’t make the mistake of choosing the cheapest option you find. Instead, make sure to review your notes. Choose a cleaning company capable of meeting your needs, expectations, and goals.
Determine if the company offers a guarantee for their services, too. Make sure they’ll return if you’re not satisfied.
7. Can We Schedule a Trial Run?
Choose one of the cleaning companies from your list and schedule a trial run. Then, consider your experience working with the company.
If you’re not satisfied with their services, consider trying another cleaning company on your list.
Ask These Questions Before Hiring Professional Cleaners Today
Finding the best professional cleaners in town shouldn’t feel time-consuming or stressful. Instead, use these tips to find the best cleaners in Milwaukee. With these tips, you can feel confident if you’ve chosen the right team for the job.
The best cleaners in town will ensure your home is spotless!
Ready to get started? We can’t wait to help.
Contact us today for a personal cleaning quote.