FAQs

Yes. Our team works closely with every client in the area to avail our services to their schedule.

We will charge you 50% of the total service amount. We will send a staff member to clean your house on a different day. But the staff may not be the same one that comes to your home regularly.

We don't deal with keys any longer. We recommend a doorknob electronic combination or a lockbox for the front door.

The Deluxe Top-to-Bottom service is offered for every first-time client. We provide the same service to our regular clients once a year. It is a detailed house cleaning service that can be customized based on the customer's request. The package includes the cleaning of every part of your home that [...]

No. But the housekeeper will appreciate it if her good work is appreciated by you.

Yes. You can re-schedule the service for a different day. Please give us at least 24 hours' notice when doing so.

You should contact Golden Maid Services before 24 hours of the scheduled service to cancel the cleaning service. We will charge you $45 extra the next time you schedule our service for the cancellation. You will receive cleaning services according to the schedule you signed up to receive our home [...]

Your health and well-being are our utmost concerns. We want to minimize the amount of contaminants that may get left in your house by using the same equipment in several houses. That is why we suggest that you provide us with a toilet brush for each bathroom, a cobweb brush, [...]

Our team will charge your credit card on file with us in case you forget to pay the employee for a particular day of house cleaning.

It's not mandatory for you to be at home while we clean your home. But if you don't have any errands to run or anything else to do on that day, you can be at home while we clean your house. We don't mind your being home while the cleaning [...]