Is Golden Maid a franchise?
No, we are not a cleaning franchise. We are an owner-operator so you can expect dedicated service.
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Do I need to sign a contract?
No, we don't make our customers sign any contract and you are free to cancel at your discretion with at least 24 hours notice.
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When am I supposed to pay?
You are expected to pay on the day of service.
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What type of payments do you accept?
For your convenience, Golden Maid accepts credit cards and online payments via Zelle.
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Is your company fully insured and bonded?
Yes, we are insured and bonded and our customer's safety is our priority.
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Do you offer discounts for referrals?
We love being referred from satisfied clients and we are happy to give our referring customers a 50% discount on your next cleaning for every referral that hires us.
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Do you conduct a background check on all of your employees?
Yes, every single one of our employees goes through a background check before we hire them.
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Are your employee’s actual employees or are they subcontractors?
Every employee that works for us is full. We do not subcontract our work out. You can trust that each of our employees goes through a rigorous professional screening and training process.
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How long has Golden Maid been in business?
Golden Maid is entering its 19th year of being in business. We are proud of our reputation and strive to be the top house cleaning company in Milwaukee.