Absolutely. We will work with you to pick the perfect time and day for your cleaning service.
If our employee comes to their servicing and they are unable to enter your home at the requested time, we will charge a 50% fee of the total written quote. We will always attempt to come back to your home on another day. That being said, you won't always be [...]
If you have a garage, you can give our professional maid your garage code. If not, you can leave a key in a lockbox near your front door or some other way.
What Is The Difference Between The General Maintenance Service and The Top To Bottom Deluxe Cleaning Service?
The general maintenance service is usually reserved for those that are getting frequent cleanings. Whereas, the top to bottom option is usually reserved for first-time customers that require deep and thorough cleaning. However, the type of service you get can be fully customized based on your wants and desires.
It's not 100% necessary. While we do recommend you give our employees tips if you feel as if they deserve it, you don't feel like you have to.
You can always change the date if you want to get servicing on another day. We simply ask that you give us at least 24 hours of notice before doing so.
To skip your service, you should call us or contact us at least 24 hours before the scheduled servicing. If you happen to skip our service, you will be charged $45 the following time service is provided. We recommend you note down when you schedule service to avoid this type [...]
For your professional cleaning service, we recommend you provide us with some tools. After all, we care about the safety and health of your entire family. Because of this, we ask that you provide us with your toilet brush for every bathroom in your home. Also, a brush to handle [...]
If you don't leave any cash or method of payment during the servicing, your credit card that's on file will be charged. This will happen on the day you get cleaning service performed.
No, you don't need to be at home during servicing. While it would be perfectly fine if you were, it's not mandatory. You can go out and run errands as needed. Don't feel the need to stick around if you can't.