Golden Maid has been in business for over 19 years and we are currently the number one rated professional home cleaning company in the Milwaukee area.

All of the maids working for us are employees of Golden Maid. They are fully trained and they are fully screened.

Yes, 100 percent of every employee that is hired goes through a background check. Therefore, you can rest easy knowing that you are hiring someone that has been vetted by us.

100%. We will provide you with a discount equal to 50% off for any customer you refer. We pride ourselves on our referrals and we appreciate any customer that gives us one.

This is something you should always be looking for when you are h9iring a professional maid company. We are fully bonded and insured for your peace of mind.

Golden Maid accepts checks, online payments including Zelle, and credit cards. Therefore, you have the flexibility for payment options.

You will end up paying on the day you receive the professional maid service.

No, we don’t require customers to sign a contract. You maintain flexibility in being able to cancel your servicing whenever you want. We don’t believe in locking our customers into contracts.

No, Golden Maid is owner-operated. Therefore, you can count on us to deliver the highest quality service and not the inconsistent service you would normally expect from franchises.

When you are getting a professional cleaning, you should look to house your pets. Your pet’s health and safety are paramount to us. Because of this, we recommend you keep your pets kenneled during the service. Some pets may get agitated or frightened due to the loud noises present with vacuuming and more.

No, you don’t need to be at home during servicing. While it would be perfectly fine if you were, it’s not mandatory. You can go out and run errands as needed. Don’t feel the need to stick around if you can’t.

If you don’t leave any cash or method of payment during the servicing, your credit card that’s on file will be charged. This will happen on the day you get cleaning service performed.

For your professional cleaning service, we recommend you provide us with some tools. After all, we care about the safety and health of your entire family. Because of this, we ask that you provide us with your toilet brush for every bathroom in your home. Also, a brush to handle cobwebs, and your vacuum. That way, we can vacuum carpets and avoid contaminating your home with tools we’ve used on other homes.

To skip your service, you should call us or contact us at least 24 hours before the scheduled servicing. If you happen to skip our service, you will be charged $45 the following time service is provided. We recommend you note down when you schedule service to avoid this type of charge.

You can always change the date if you want to get servicing on another day. We simply ask that you give us at least 24 hours of notice before doing so.

It’s not 100% necessary. While we do recommend you give our employees tips if you feel as if they deserve it, you don’t feel like you have to.

The general maintenance service is usually reserved for those that are getting frequent cleanings. Whereas, the top to bottom option is usually reserved for first-time customers that require deep and thorough cleaning. However, the type of service you get can be fully customized based on your wants and desires.

If you have a garage, you can give our professional maid your garage code. If not, you can leave a key in a lockbox near your front door or some other way.

If our employee comes to their servicing and they are unable to enter your home at the requested time, we will charge a 50% fee of the total written quote. We will always attempt to come back to your home on another day. That being said, you won’t always be able to get the same housekeeper.

Absolutely. We will work with you to pick the perfect time and day for your cleaning service.